Last Updated: August, 2026

Suggested text: Our website address is: https://agency.samstoftech.ng.

At Samstof Agency, the digital marketing and web design division of Samstof Technologies, we respect the privacy of our website visitors, clients, prospects, and other people who interact with our services.

This Privacy Policy explains how we may collect, use, store, share, and protect personal information when you visit agency.samstoftech.ng, contact us, request a quotation or consultation, purchase or request a service, communicate with our team, or interact with our marketing activities.

Because some website technologies and service providers may change over time, certain items in this Policy are marked [TO BE CONFIRMED] and should be verified before publication.

1. Information We Collect

The information we collect depends on how you interact with Samstof Agency and the services you request.

Information You Provide to Us

When you contact us, request a service, complete a form, or communicate with our team, you may provide information such as:

  • Full name
  • Full name
  • Email address
  • Phone number
  • Business or company name
  • Website URL
  • Country or location information you choose to provide
  • Project requirements and service preferences
  • Budget or quotation information
  • Information submitted through contact, consultation, quotation, website audit, or project forms
  • Messages, enquiries, feedback, and other communications
  • Billing or transaction-related information where applicable [TO BE CONFIRMED]

Please avoid submitting sensitive personal information through our website unless it is necessary for the service you are requesting, and you have been asked to provide it.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting infrastructure, analytics tools, security systems, cookies, or similar technologies.

Depending on the technologies enabled on the website, this information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website or traffic source
  • Pages viewed
  • Date and time of visits
  • Time spent on pages
  • Website interactions
  • Approximate location derived from technical information
  • Cookie or analytics identifiers
  • Conversion and campaign information

This information generally helps us understand how visitors use our website, identify technical problems, improve website performance, measure marketing activities, and protect our website from misuse.

2. How We Use Personal Information

Samstof Agency may use personal information for legitimate business purposes, depending on the nature of your interaction with us.

These purposes may include:

  • Responding to enquiries and messages
  • Providing information about our services
  • Preparing and sending quotations or proposals
  • Scheduling consultations
  • Delivering requested digital marketing, SEO, advertising, analytics, WordPress, web design, development, or maintenance services
  • Managing client projects and communications
  • Processing payments or transactions where applicable
  • Providing customer and technical support
  • Maintaining our business and client records
  • Improving our website, services, and customer experience
  • Understanding how visitors interact with our website
  • Measuring website traffic and performance
  • Producing analytics and reports
  • Measuring advertising and marketing campaign performance
  • Optimizing advertising campaigns where applicable
  • Sending marketing communications where permitted
  • Preventing fraud, spam, abuse, unauthorized access, and security threats
  • Troubleshooting technical problems
  • Protecting our legal and business interests
  • Meeting applicable contractual, accounting, regulatory, or legal requirements

We aim to use personal information only for purposes reasonably connected with the reason it was collected or as otherwise permitted or required by applicable law.

3. Cookies and Similar Technologies

Cookies are small data files that websites may place on a visitor’s browser or device. They help websites function correctly, remember certain preferences, understand visitor activity, and measure the effectiveness of marketing.

Samstof Agency’s website may use cookies and similar technologies.

Depending on the website configuration, these may include:

Essential Cookies

These cookies support functions necessary for the website to operate properly, such as security, form functionality, session management, and other essential website features.

Functional Cookies

Functional cookies may remember preferences or settings that improve the visitor’s experience.

Analytics Cookies

Analytics cookies may help us understand information such as which pages visitors view, how visitors reach our website, how long they stay, and how they interact with website content.

Advertising and Marketing Cookies

Where advertising technologies are enabled, marketing cookies or similar identifiers may be used to measure conversions, understand advertising performance, create audiences, or improve the relevance and effectiveness of campaigns.

Cookie consent system currently used: [TO BE CONFIRMED]

Where required or where appropriate controls are available, visitors may be able to accept, reject, or manage non-essential cookies through our website’s cookie settings.

Visitors can also control cookies through their browser settings. Disabling certain cookies may affect some website functions.

4. Analytics and Tracking Technologies

As a digital marketing agency, Samstof Agency may use analytics, advertising, and conversion-measurement technologies on its website. The exact technologies currently installed should be confirmed before this Policy is published.

Potential technologies include:

Google Analytics — [TO BE CONFIRMED]

If Google Analytics is installed, it may help us understand website traffic, visitor behaviour, traffic sources, devices, pages viewed, and other website performance information.

Google Search Console — [TO BE CONFIRMED]

Google Search Console may be used to understand how our website performs in Google Search, including search visibility, indexing, search queries, clicks, and technical website issues.

Google Ads Conversion Tracking — [TO BE CONFIRMED]

If Google Ads conversion tracking is enabled, it may help us understand whether visitors take actions after interacting with an advertisement, such as submitting a form or requesting a service.

Meta Pixel — [TO BE CONFIRMED]

If Meta Pixel is installed, it may be used to measure advertising performance, understand website actions, build advertising audiences, and improve Meta advertising campaigns.

Other Tracking Technologies

Other analytics, advertising, heatmap, session-measurement, or conversion technologies may be used from time to time.

Any additional tracking platforms currently installed should be listed here before publication: [TO BE CONFIRMED].

The presence of a service in this section does not mean that it is currently installed unless its use has been confirmed.

5. Third-Party Services

Samstof Agency may work with third-party service providers that help us operate our website, communicate with customers, process transactions, deliver services, measure performance, or maintain security.

Depending on our actual systems, these providers may include:

  • Website hosting providers
  • Domain and infrastructure providers
  • WordPress plugins and website tools
  • Analytics providers
  • Advertising platforms
  • Email and communication services
  • Payment processors
  • Customer relationship management (CRM) systems
  • Cloud storage providers
  • Website security and anti-spam services
  • Backup services
  • Form-processing services
  • Project management platforms

Actual providers currently used by Samstof Agency: [TO BE CONFIRMED].

These third parties may process certain information when providing services to us. Their processing may also be governed by their own privacy policies, terms, and agreements.

We encourage users to review the privacy information provided by relevant third-party services where appropriate.

6. How We Share Personal Information

Samstof Agency does not intend to simply sell personal information to unrelated third parties for their independent use.

We may, however, disclose information in circumstances reasonably necessary to operate our business and provide our services, including:

Service providers: Information may be shared with companies or professionals that provide hosting, analytics, communications, payment processing, security, advertising, cloud, technical, or other services on our behalf.

Business operations: Information may be shared with authorized staff, contractors, or service partners where reasonably necessary to deliver a project or requested service.

Legal requirements: We may disclose information when reasonably necessary to comply with applicable law, a valid legal process, regulatory requirement, or lawful request from an authorized public authority.

Security and fraud prevention: Information may be disclosed when reasonably necessary to investigate suspected fraud, misuse, security threats, or unlawful activities or to protect our rights, users, systems, and services.

Business changes: If Samstof Agency or Samstof Technologies is involved in a merger, acquisition, restructuring, financing, sale, or transfer of some or all business assets, relevant information may be transferred as part of that transaction where permitted by applicable law.

7. Payment Information

If customers can make payments through the Samstof Agency website, payment transactions may be handled by third-party payment processors.

Online payment processor(s): [TO BE CONFIRMED]

Where a third-party payment processor handles a transaction, payment information may be collected and processed directly by that provider under its applicable privacy policy and terms.

Samstof Agency should confirm whether it directly receives or stores complete payment-card information before publishing this section.

If payments are not processed directly through the website, this section may be revised or removed.

8. Contact, Quotation and Consultation Forms

Our website may contain forms that allow visitors to:

  • Contact our team
  • Request a quotation
  • Request a consultation
  • Request a website audit or assessment
  • Submit project requirements
  • Ask questions about our services
  • Request support

When you submit a form, we may collect the information you enter and use it to respond to your request, evaluate your project, prepare a quotation, provide services, or maintain appropriate business records.

Contact/form plugin or form-processing platform: [TO BE CONFIRMED]

Forms that collect personal information should provide appropriate notice and a link to this Privacy Policy.

9. Data Retention

We aim to retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period may depend on factors such as:

  • The nature of the information
  • The services provided
  • Client or contractual requirements
  • Business and accounting requirements
  • Security and fraud-prevention needs
  • Dispute resolution
  • Applicable legal or regulatory obligations

Different categories of information may therefore be retained for different periods.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable requirements and technical limitations.

Any formal internal retention schedule used by Samstof Agency: [TO BE CONFIRMED]

10. Data Security

Samstof Agency takes reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, alteration, loss, misuse, disclosure, or destruction.

Depending on our systems and service providers, these measures may include access controls, website security measures, software updates, secure hosting practices, backups, account protections, and other appropriate safeguards.

However, no website, internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

Users should therefore take appropriate precautions when transmitting information online and should avoid sending unnecessary sensitive information through unsecured communication channels.

11. Your Privacy Rights and Choices

Depending on applicable law and the circumstances in which we process your information, you may have certain rights or choices concerning your personal information.

These may include the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of certain personal information
  • Object to or request restriction of certain processing
  • Withdraw consent where processing relies on consent
  • Opt out of promotional marketing communications
  • Manage or withdraw cookie choices where applicable
  • Ask questions about how your information is being handled

These rights are subject to applicable law and may not apply in every circumstance.

To make a privacy-related request, please contact us using the details provided in the Contact Us section below.

We may need to take reasonable steps to verify your identity before completing certain requests.

12. Nigeria Data Protection

Samstof Agency operates from Nigeria and recognizes that its handling of personal information may be subject to Nigerian data-protection requirements, including the Nigeria Data Protection Act 2023 (NDPA) where applicable.

We aim to handle personal information responsibly and to maintain privacy practices appropriate to the nature of our business and the information we process.

Nothing in this Privacy Policy should be interpreted as a representation that Samstof Agency or Samstof Technologies holds a particular certification, registration, or compliance status unless that status has been separately confirmed.

The company’s actual data-processing activities, responsibilities, systems, and applicable regulatory requirements should be reviewed periodically to ensure that this Privacy Policy accurately reflects current practices.

13. International Visitors and Data Transfers

Samstof Agency provides digital services to clients in Nigeria and also works with international clients.

Some of the service providers and technology platforms we use may operate infrastructure, servers, or support services outside Nigeria. As a result, personal information may sometimes be processed, accessed, or stored in a country different from the country in which it was originally collected.

Where applicable law requires specific protections for international transfers of personal information, appropriate measures should be considered and implemented.

This Privacy Policy does not automatically claim compliance with every international privacy framework, such as the GDPR, UK GDPR, or state-specific United States privacy laws. Whether a particular law applies depends on the company’s activities, users, services, and other relevant circumstances.

14. Children’s Privacy

Samstof Agency’s website and digital marketing services are primarily intended for businesses, professionals, entrepreneurs, organizations, and other users seeking professional digital services. They are not designed specifically to collect personal information from children.

We do not intentionally seek personal information from children in circumstances where parental or guardian authorization would be required under applicable law.

Because applicable age requirements may differ depending on jurisdiction and the nature of the processing, this Policy does not specify an arbitrary universal age threshold.

If you are a parent or guardian and believe that a child has provided personal information to Samstof Agency improperly, please contact us. We will review the situation and take appropriate action where required.

15. External Links

Our website may contain links to websites, platforms, social networks, or services operated by third parties.

Samstof Agency does not control the privacy practices, security, or content of third-party websites.

When you leave our website and visit another website, we encourage you to review that website’s privacy policy and terms before submitting personal information.

16. Marketing Communications

Where legally permitted, Samstof Agency may send promotional communications about our services, offers, updates, educational resources, or related business information.

Marketing communications may be based on information you have provided to us, your existing business relationship with us, or your consent where consent is required.

You may request that promotional communications stop by using an unsubscribe option provided in the communication, where available, or by contacting us directly.

Opting out of promotional marketing does not necessarily prevent us from sending essential service-related communications, such as project updates, transaction information, security notices, quotation responses, or customer-support messages.

Email marketing platform, if any: [TO BE CONFIRMED]

17. Social Media and Advertising Platforms

Samstof Agency may maintain profiles and conduct marketing activities through social media and advertising platforms.

If you interact with us through a third-party platform, such as by sending a message, completing a lead form, commenting, clicking an advertisement, or otherwise engaging with our content, both Samstof Agency and the relevant platform may receive information about that interaction.

The platform’s collection and use of information is also governed by its own privacy practices.

Where advertising pixels or conversion technologies are used on our website, their use should be clearly reflected in our cookie controls and this Privacy Policy.

Social and advertising integrations currently connected to the website: [TO BE CONFIRMED]

18. Client Project Data

Because Samstof Agency provides SEO, digital advertising, analytics, web development, WordPress, and related services, clients may provide us with access to websites, analytics accounts, advertising accounts, business information, content, or other project-related systems.

We aim to use access and information supplied by clients only as reasonably necessary to perform the requested services, provide support, troubleshoot issues, report results, or meet agreed project requirements.

Clients are responsible for ensuring that they have appropriate authority to provide information, account access, or personal data to us for a project.

Access credentials and permissions should be managed using appropriate security practices and removed or changed when they are no longer required.

The exact internal process for handling and retaining client account credentials should be documented separately and verified by Samstof Agency.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technologies, business practices, or applicable requirements.

When material revisions are made, the Last Updated date at the top of this page should also be updated.

We encourage visitors to review this page periodically to understand the current version of our privacy practices.

20. Contact Us

If you have questions about this Privacy Policy, concerns about how your information is handled, or would like to make a privacy-related request, please contact:

Samstof Agency / Samstof Technologies

Website: agency.samstoftech.ng
Email: support@agency.samstoftech.ng

Address: Suite 5A, Rejoice Place, 42 Liberty Road, Bola Ige Junction, Ibadan, Oyo State, Nigeria.

Please include enough information in your request to help us understand and respond to your enquiry.

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